Privacy Policy

This Privacy Policy describes how Improper Lady (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from improperlady.com, or otherwise communicate with us.

By using the Site, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Site.

Information we collect

We collect personal information that you provide directly to us, including your name, email address, shipping address, billing address, phone number, order details, account information, and messages you send to customer support.

We also automatically collect certain information about your interaction with the Site, including device information, browser information, IP address, pages viewed, products viewed, referring pages, and information collected through cookies and similar technologies.

How we use personal information

We use personal information to provide and improve our services, process payments, fulfill and ship orders, send order updates, respond to customer service requests, prevent fraud, maintain site security, personalize the shopping experience, and send marketing communications where permitted.

Cookies

We use cookies and similar technologies to operate the storefront and checkout, remember preferences, understand site performance, support analytics, and improve the shopping experience. You can manage cookies through your browser settings, but some parts of the Site may not work correctly if cookies are disabled.

How we disclose personal information

We disclose personal information to service providers who help us operate the store, including ecommerce hosting, payment processing, order production, shipping, delivery, analytics, marketing, fraud prevention, customer support, and related business services. We disclose only what is reasonably necessary for those services.

We may also disclose information when required by law, to enforce our terms, to protect our rights, or in connection with a business transaction such as a merger, acquisition, or sale of assets.

Third-party websites and links

The Site may include links to third-party websites or services. We are not responsible for the privacy or security practices of those third parties. Please review their policies before providing information to them.

Children’s data

The Site is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us so we can request deletion.

Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of certain personal information, and you may have the right to opt out of certain uses of personal information. You can also unsubscribe from marketing emails by using the unsubscribe link in those emails.

Data retention

We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

Security

We use reasonable safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.