Terms of Service

These Terms of Service govern your use of improperlady.com and your purchase of products from Improper Lady. By accessing the Site or placing an order, you agree to these Terms.

Online store terms

You may not use our products or services for any illegal or unauthorized purpose. You agree not to interfere with the security, functionality, or operation of the Site.

General conditions

We reserve the right to refuse service to anyone for any reason at any time. We may update, suspend, or discontinue any part of the Site or services without notice.

Accuracy of information

We try to keep product descriptions, prices, availability, and other information accurate, but errors may occur. We reserve the right to correct errors, update information, cancel orders, or refuse orders affected by inaccurate information.

Products and made-to-order items

Many Improper Lady items are made to order after purchase. Product colors, scale, placement, sizing, scent descriptions, and materials may vary slightly due to screen settings, production methods, and product type. Please review size charts, product details, and phone model selections carefully before ordering.

Prices and billing

Prices are listed in the currency shown at checkout and may change without notice. You agree to provide current, complete, and accurate purchase and account information for all orders.

Orders, shipping, and delivery

Order acceptance occurs when we confirm your order. Shipping and production times are estimates. We are not responsible for delays caused by carriers, customs, incorrect addresses, weather, or events outside our reasonable control.

Returns, refunds, and cancellations

Returns, refunds, exchanges, and cancellations are handled according to our Refund Policy and Shipping Policy. Because many items are made to order, returns for buyer’s remorse, wrong size, wrong color, wrong phone model, or accidental orders may not be accepted.

Intellectual property

All content on the Site, including brand names, designs, artwork, graphics, photographs, text, logos, and layout, belongs to Improper Lady or its licensors and may not be copied, reproduced, sold, or used without written permission.

User comments and submissions

If you send ideas, feedback, reviews, images, or other submissions, you grant us permission to use them to operate, improve, and promote the store, subject to applicable law and privacy rights.

Third-party tools and links

The Site may use third-party services or link to third-party websites. We are not responsible for third-party content, policies, products, or services.

Prohibited uses

You may not use the Site for unlawful purposes, to violate intellectual property rights, to harass or discriminate, to submit false information, to upload malicious code, to collect personal information from others, or to interfere with site security.

Limitation of liability

To the fullest extent permitted by law, Improper Lady is not liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the Site or products.

Indemnification

You agree to indemnify and hold Improper Lady harmless from claims arising out of your breach of these Terms or your violation of any law or third-party rights.

Changes to these Terms

We may update these Terms from time to time by posting the updated version on this page. Continued use of the Site after changes are posted means you accept the revised Terms.